How to Upload Video to Twonky Server

General Questions

Important Message for Twonky Users - December 21, 2018

If you found your Twonky server displaying this error in the last few hours:
This cardinal is already in use by another case of the server

Delight restart your Twonky to fix the problem. No matter if you already restarted it earlier, delight restart it again.

Best regards,
Twonky Support Team

What is a Media Server?

A DLNA/UPnP Media Server enables y'all to share your media libraries of digital videos, photos and music in your dwelling with other connected devices. A Media Server tin act as content source for Digital Media Renderers or Digital Media Players.

How to report a problem?

If you take a problem that is non covered by this FAQ you can ship an electronic mail to support@twonky.com

Delight include at to the lowest degree the following information in your request:

Where is Twonky Server installed (Windows vii,viii,ten/Mac/Linux/NAS)?
Which version of Twonky Server is installed?
A brusk description of the problem!

How to install Twonky Server on a QNAP NAS?

Download the QPKG file for your NAS to your computer. Afterwards yous have to open up the "App Center" on your QNAP NAS and click the gear-bike in the upper right corner. There you take to select the QPKG file that you lot just downloaded on your computer and click install.

The QPKG packages are available on the download page of the twonkyforum.

I need an older version of Twonky Server. Where tin I get that?

Older versions of Twonky Server are available for download on the download page of the twonkyforum.

Using Twonky Server

How do I admission the Twonky Server settings?

On Windows and MacOS you tin open the settings from the Twonky Server icon in the tray carte du jour/menu bar. In addition, Twonky Server settings can besides be accessed direct from a browser. The address is http://ip-of-twonky:port/webconfig. ip-of-twonky and port have to exist replaced with the actual IP address of the device running Twonky Server and the Twonky Server port. The port is usually 9000.

How do I share my media files with Twonky Server?

To brand a binder accessible for your media players through Twonky Server yous have to add that folder to the list of shared locations. Open the Twonky Server settings in a browser. Get to the Sharing page. There you can add together and edit shares. If y'all share a binder all subfolders are shared likewise.

Which file types are supported past Twonky Server?

Twonky Server supports the following media formats (listed past file extension - some formats may accept multiple extensions, like JPG, JPEG - but are merely listed once):

Audio: LPCM (not supported as a file format), MP3, WMA,M4A, M4B, MP4, 3GP, WAV, OGG, FLAC, AAC, MP2, AC3, MPA, MP1, AIF, FLV, DSD, M4P
Images: JPEG, PNG, TIF, TIFF, BMP, GIF, THM, JPS
Video: WMV, MPEG2, MP1, MPG, SPTS, MP4, AVI, ASF, VOB, DivX, 3GP, VDR, MPE, DVR-MS, Xvid, M1V, M4V, MOV, MPV, MKV, OGG, FLV, MTS, DV, OGM, LRV, WEBM
Playlists: M3U, M3U8, PLS, WPL

Metadata is automatically extracted from most formats.

How can I get thumbnails for my videos?

Twonky Server tin can provide album fine art for items and containers. For media items the following steps are taken to provide the all-time possible album fine art.

Twonky Server (TS) volition try to extract embedded album art from mp3, mp4, ogg, wma, wmv and jpg files.
In case TS did not detect embedded album art in the media item itself, information technology volition await for a file that has the same filename every bit the content, but with extension `jpg` or 'thm'.
Twonky volition also look for the following files: Folder.jpg, AlbumArtSmall.jpg, binder.jpg

How do I setup FFMPEG with Twonky Server?

Here is a detailed description how to setup FFMPEG to generate video thumbnails in Twonky Server.

Twonky Server asks for login credentials but I cannot remember the username and countersign. What tin I exercise?

A password can be set up by accident after y'all enabled the Multiuser characteristic. The default credentials are:

username: admin
countersign: admin.

The username and countersign are stored in the servers .ini file. The file is called "twonkyserver.ini". You can remove the password when you either delete the entries for "accessuser=" and "accesspwd=" in the .ini file or delete the consummate ini file. In both cases Twonky Server has to be shut down before making the changes.

On most platforms the .ini file is deleted when Twonky Server is uninstalled. Therefore the password protection is removed when you uninstall and reinstall Twonky Server.

How can I install Twonky Server 8.4 and beyond as a Windows Service?

To install Twonky Server as a organisation service on Windows y'all have to open a commandline interface as administrator and execute the command "twonkystarter.exe -installandstart" in the Twonky Server installation directory.

To open a commandline as administrator utilize the search from the start menu and blazon cmd. Open cmd.exe with a right click and select "Run equally ambassador".
In the commandline navigate to the directory where Twonky Server was installed. If you installed Twonky Server in the default directory use the following command: cd C:\Program Files (x86)\Twonky\TwonkyServer
Here you have to execute the command: "twonkystarter.exe -installandstart"

To uninstall the service again use the control "twonkystarter.exe -uninstall".

License

How does the trial license work?

For Twonky Server to operate in trial fashion, you lot don't need any license key at all. Twonky Server will piece of work, later initial installation and registration, for 30 days without whatever technical limitation. You can share every bit many content items as you like, stream to equally many clients every bit you accept and try all aspects of Twonky Server'due south functionality.

After xxx days, Twonky Server will cease sharing content. Its navigation tree volition only prove 1 content item, telling you that the trial phase has expired. At this bespeak yous accept to make up one's mind if you lot want to buy a Twonky license cardinal. If so, you can purchase a license central from 'http://twonky.com/'.

For which version of Twonky Server can I employ my license key?

The license central for Twonky Server that you can purchase at the moment is valid for all versions of Twonky Server since 6.0 to the latest version.
The other way around, you can utilize any Twonky Server license central starting time from Twonky Server vi with Twonky Server viii.
This includes also Twonky Manager license keys issued for Twonky Manager 2 or afterwards.

Does my Twonky Server license key expire?

The Twonky Server license cardinal is perpetual and does not expire.

I lost my license key. Where practice I get information technology?

You can recover your Twonky Server license fundamental on the lost license primal page. You accept to enter the electronic mail address that you lot used to buy the license key in the form. Then you volition receive an email with your license key to that email accost. If cannot access this email anymore please contact back up@twonky.com.

How do I create a Lynx business relationship and annals my license cardinal?

Since Twonky Server 8.4 you are required to create a new Lynx account if you lot desire to use Twonky Server. You cannot use the credentials that you lot used for buying Twonky Server at Digital River or the local credentials that secure your Twonky Server configuration pages to login to the Lynx account.

To create a new Lynx account open the Twonky Server configuration pages and use the "Register here" link. One time you have created your Lynx account you lot will receive an electronic mail to the accost that you provided. Delight use the link from that post to verify your email accost. Once you take verified your email address, you can login to Twonky Server.

If y'all have already purchased a license key at twonky.com you will accept to enter information technology by clicking the "License Key" button on the Twonky Server status page.

This volition open up the Twonky Server License Key folio in your Lynx account. Please blazon in your license key and printing "Enter".

Twonky Server 8.three on Windows does not accept my license key. What can I do?

With Twonky Server 8.3 the installer was changed to install in user space. This tin can crusade some bug with updating from a previous version that was installed as system service. It is therefore recommended to uninstall older Twonky Server versions before installing Twonky Server 8.iii.

Twonky Server eight.three tin can however be easily installed as a organisation service. Select "Custom Install" during installation and make sure the choice to "Install Twonky Server as a organization service" is checked.

Forgot the countersign to my Lynx account. What can I exercise?

You tin reset the countersign for your Lynx account here: https://twonkyserver.lynxtechnology.com/user/forgotpwd.php

Troubleshooting

How to take organisation logs in Twonky Server?

Here are the successive steps to configure the logging module of Twonky Server (8.0.3 or higher version) to generates a full log file.

Enable logging for most of the modules and set the log level:
http://ip-of-twonky:port/rpc/set_option?v=65533
http://ip-of-twonky:port/rpc/set_option?vlevel=1
Disable the log truncate and log rotation mechanism (This pick volition only be available in Twonky Server 8.0.1/8.1 and later.):
http://ip-of-twonky:port/rpc/set_option?disablelogrotate=1
Articulate the log file:
http://ip-of-twonky:port/rpc/log_clear
Reproduce the problem and call up the log file:
http://ip-of-twonky:port/rpc/log_getfile

Subsequently you can reset the logging parameters to default values:

http://ip-of-twonky:port/rpc/set_option?disablelogrotate=0
http://ip-of-twonky:port/rpc/set_option?v=0
http://ip-of-twonky:port/rpc/set_option?vlevel=4

For more data about logging you lot can also have a expect at http://world wide web.twonkyforum.com/viewtopic.php?f=two&t=3922#p67416

ip-of-twonky and port have to be replaced with the actual IP address of the device running Twonky Server and the Twonky Server port. The port is unremarkably 9000.

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Source: https://docs.twonky.com/display/TF/Twonky+Server+FAQ+for+End-users